Crisis communications – Consulting and On-Call Support
Darling has acted as a trusted advisor in multiple crisis communication situations and supported organisations in proactive crisis planning and audits.
For confidentiality reasons, individual references are not public, but our experience spans several sectors — including construction and infrastructure, manufacturing, sports and leisure, marketing and media, public transport and tourism.
Our on-call crisis communication service includes
- Strategic support and consultation for executive teams, boards and owners
- Leading and guiding crisis communication teams
- Situation assessment and crisis mapping
- Developing and updating crisis communication plans (internal and external)
- Executing communications: press releases, Q&As, media briefings and spokesperson support
- Media monitoring and reporting
How we help
We bring clarity, structure and calm to complex situations. Our team ensures fast analysis, decisive action and clear communication, helping leadership manage risk, maintain trust and guide both internal and public response.
In addition to acute support, Darling provides ongoing consultation and planning for proactive crisis preparedness.
Our work
